Customer & Community Updates

We’re committed to keeping our customers informed with transparency and care. Below is an important update regarding Nissan services at Keys Auto Center.

Nissan Service Update – Key West

After a review of market conditions and long-term demand, Nissan North America has discontinued franchise representation in the Key West market, effective this week. While this decision was made by the manufacturer, Keys Auto Center remains fully committed to serving the Key West community.

What This Means for Our Customers

  • Keys Auto Center will continue to provide non-warranty service and maintenance for Nissan vehicles.
  • Nissan warranty repairs are no longer available at our location and may require visiting the nearest authorized Nissan warranty facility.
  • Our dealership will continue focusing on brands with strong demand and long-term viability in our market, including Toyota, Kia, Chevrolet, Ford, and others within our portfolio.

Support for Our Nissan Customers

To support our Nissan customers during this transition, we are offering limited-time courtesy and transition programs for eligible Nissan vehicles originally purchased from us. These options are designed to provide flexibility and peace of mind, whether you choose to continue driving your Nissan or explore another brand we proudly represent.

Our team is happy to review available options and help determine what best fits your needs, lifestyle, and budget.

Frequently Asked Questions

Is the Nissan dealership closed at Keys Auto Center?
Nissan franchise representation in the Key West market has been discontinued. While Nissan warranty repairs are no longer available at our location, we continue to service Nissan vehicles for routine maintenance and non-warranty repairs.

Can I still service my Nissan at Keys Auto Center?
Yes. Our service department will continue to provide maintenance and non-warranty service for Nissan vehicles.

Where can I go for Nissan warranty repairs?
Nissan warranty repairs must be completed at an authorized Nissan warranty facility. Our team can assist you in identifying the nearest location if needed.

What happens if my Nissan was purchased from Keys Auto Center?
We remain committed to supporting customers who purchased their Nissan from us. Limited-time courtesy and transition support options may be available. Please contact our team to review your options.

Am I required to trade in my Nissan?
No. There is no obligation to trade in or replace your Nissan. We are here to support you whether you continue driving your vehicle or explore other options.

Who can I contact if I have questions?
Please contact our team directly or visit the dealership. We’re happy to assist and provide personalized guidance.

We are grateful for the trust the Key West community has placed in us over the years and remain committed to serving our customers with integrity, transparency, and exceptional care.

Last updated: December 17, 2025

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Keys Auto Center 24.5583552, -81.7887085.